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Job description

Join our team at our company headquarters in Bothell! We're seeking Call Center Agents to add to our inside sales center. We are a leader in the window industry and looking for like-minded individuals to join our growing organization. Harley Exteriors is an award winning with the Angi super service award for 11 years in a row. We are constantly growing and looking for new talent to add to our already amazing team.

$18 Hourly Pay PLUS an uncapped bonus averaging $650 to $1100.

This role will take place in-office at our headquarters in Bothell, Wa. We provide 3 weeks payed training to you started in this role. Ability to work evenings and weekends is required.

The Role- What you'll be Doing

What you'll bring-The Person

Benefits

  • Meet or exceed incentive-base goals by converting inbound and outbound customer phone calls to appointments by using the company-prescribed script and methodology.
  • Actively make outbound phone calls to customers that have expressed interest in replacement windows, entry doors and maintenance free gutters. A successful Agent sells the value of scheduling an in-home consultation with a goal of converting the the call to an appointment with our sales team.
  • Intermittently field inbound phone calls to schedule appointments.
  • Navigate in multiple web-based computer systems while scheduling appointments and fielding/conducting phone calls
  • Meet regularly with coaches and direct supervisor to provide and receive feedback on job performance.
  • High school or equivalent experience
  • Inside sales and/ or Call Center experience preferred
  • Strong computer skills, and preferred experience preferred with Google Chrome.
  • Able to multitask
  • Self-motivated to achieve goals around number of calls and appointments scheduled
  • Excellent Communication skills, both verbally and in writing.
  • Able to work non-traditional hours, including evenings and weekends
  • Health, Dental, Vision, and life insurance
  • Sales Contests
  • PTO and paid holidays
  • Vacations
  • Great Company Culture

Job Type: Full-time

Pay: $18.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

Shift:

  • 401(k)
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Vision insurance
  • Day shift
  • Evening shift

Ability to Relocate:

  • Bothell, WA 98021: Relocate before starting work (Required)

Work Location: In person

Apply for Call Center
  • Email your resume to: admin@harleyexteriors.com OR call 425-527-0076 to schedule an interview.
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